Privacy Policy

Information we collect

When you submit our contact or eligibility-check form, we collect the information you provide directly: your name, phone number, email address (if given), county, and a general description of what you're looking for. We do not collect Social Security numbers, Medicaid ID numbers, or financial account information through this site, and you should never be asked to provide them here.

How we use your information

We use the information you submit to respond to your inquiry, and — where relevant and with the intent of connecting you with appropriate help — to share it with an agency referral option serving your county. We do not sell your information to unrelated third parties, and we do not use it for purposes beyond responding to your inquiry and facilitating that connection.

How your information is shared

Your submission may be shared with one or more agency referral options who can help with your specific situation. Those partners are responsible for how they handle your information once received, and we encourage you to ask any agency directly about their own privacy practices.

Data storage and security

Form submissions are stored using standard industry security practices with access restricted to authorized personnel. No online system is 100% secure, and we can't guarantee absolute security of information transmitted over the internet.

Cookies and analytics

This site may use standard analytics tools to understand how visitors use our pages, which helps us keep the content useful and up to date. These tools do not collect personally identifiable information beyond what you voluntarily submit through our forms.

Your choices

You can request that we delete information you've submitted by emailing us directly. We'll honor reasonable requests promptly, understanding that information already shared with an agency partner would need to be addressed with that partner separately.

Children's privacy

This site is intended for adults researching care options for themselves or a family member. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy periodically as our practices evolve. The "last updated" date at the top of this page will reflect the most recent revision.

Contact us

Questions about this policy or your information? Reach out at admin@CarePayMichigan.com.