EVV applies unless an exemption is approved. Live-in and certain other arrangements may be exempt. Individual caregivers must also continue ESV or PSV service verification. Check current MDHHS EVV instructions.
Step 1: Create a MiLogin account
MiLogin is Michigan's identity and access system — you'll need an account here before CHAMPS is even accessible. This part is quick, usually done in one sitting.
Step 2: Request CHAMPS access and start the application
Once inside CHAMPS, select New Enrollment, then Atypical (non-medical) provider, then Individual. Home Help caregivers fall under this "atypical" category since the role isn't a licensed medical profession.
Step 3: Complete every field, then track your status
Applications must be completed within 30 days of starting them. Leaving a field blank or a document unattached is the most common reason applications get stuck in "pending" for weeks — check back into CHAMPS regularly rather than assuming no news is good news.
Common errors and fixes
- Wrong provider type selected: you may need to withdraw and restart with the correct type.
- Background check flagged: not always disqualifying — respond promptly to any request for clarification.
- Missing notification emails: check spam, and verify your registered email address is correct.
Stuck partway through? The Provider Support Helpline at 1-800-979-4662 handles CHAMPS enrollment questions directly.
