MDHHS identifies form BPHASA-2421 in its policy clarification. Its current individual-caregiver page also says exempt caregivers must continue their existing CHAMPS Electronic Service Verification (ESV) or Paper Service Verification (PSV). An EVV exemption changes visit-verification requirements; it does not authorize extra services. Read MDHHS individual-caregiver guidance.
Start with the case contact, not the app settings
For a Home Help case, contact the client's Adult Services Worker. Say that you live with the person receiving care and want instructions for the live-in exemption. Ask for the current form, the evidence required, the submission destination, and the effective date. Do not send residency documents through a general referral website.
The state's EVV consultation summary explains that the attestation must be completed and approved. That is the distinction to resolve before changing a recording routine.
Keep a small exemption file
Use a folder you can find during a phone call. The following is a practical recordkeeping checklist, not a list of documents the state necessarily requires:
- A copy of the form you submitted, with its submission date.
- The name and contact route of the person handling it.
- Any written approval, including the dates it covers.
- A reminder of when to ask about renewal or a change of address.
If an agency employs you, ask who maintains the exemption record and how you will be told it has taken effect. Keep your own confirmation so a payroll question does not depend on reaching one particular employee.
Separate three questions during the call
Am I eligible for the exemption?
Describe the actual living arrangement. Staying overnight occasionally and maintaining the same home are different facts. Let the approving contact tell you which evidence applies rather than choosing a category because it appears easier.
When should I change my visit-recording routine?
Ask for a specific effective date and instructions for dates already recorded. Do not delete records to make the app match your understanding of the exemption. If you receive conflicting instructions, write down each answer and request clarification.
What service records still need to be submitted?
Ask which ESV or PSV steps apply to your case and who checks them. Keep the approved care tasks and hours beside those instructions. Our EVV overview explains the terminology; the self-direction guide describes the caregiver's wider responsibilities.
An example of a useful follow-up message
This is an illustrative message you can adapt: “I submitted my live-in attestation on [date]. Please confirm whether it has been approved, the effective date, and which service verification I should continue to submit. If something is missing, please tell me what it is and where to send it.” Keep identifying documents within the official channel your worker specifies.
If your living arrangement changes
Contact the approving worker or agency before assuming the exemption continues. Explain the move date and ask which recording method to use during the transition. Keep the response with your care records. A family relationship alone should not be treated as proof of a live-in arrangement.
If you are still at the beginning of the process, follow the Home Help application steps. CarePay Michigan can help you understand the questions to ask; MDHHS makes program and exemption decisions.