We're sorry if you're navigating this right now. Alongside everything else, a few practical Home Help questions tend to come up, and having clear answers can make one small part of a difficult time a little easier.
Your final payment
You're generally paid for any hours you actually worked and documented through EVV up through the date your loved one passed away. The case doesn't retroactively cancel hours that were already delivered and verified. Contact your case manager to confirm any pending timesheet gets processed.
What to report, and to whom
Notify your MDHHS case manager promptly so they can close out the case and stop future authorizations. If a funeral home or another party is handling related paperwork, know that the Home Help case itself is a separate, distinct matter from those arrangements.
If you were the recipient's only caregiver
Your Home Help enrollment doesn't automatically transfer if you go on to care for someone else. A new care recipient means a new case, starting with its own MDHHS-5534 assessment.
If something about your last payment feels off
Our guide on what to do about a late or missing payment covers the usual next steps, and your case manager remains the right first call.
